Service flow

Project Services Flowchart

At FS Technology, we prioritize our customers and their projects. By choosing us, you will have access to a dedicated project manager who will provide personalized 1-on-1 services to ensure your project runs smoothly and efficiently at our PCBA factory. Below are the details of our comprehensive services provided at each stage:

Service Process
Before the Project	Understanding Customer Needs	Prepare Gerber & Bom Send Inquiry to FS Team	When you have a plan to produce PCBA in China
	Information Collecting	Confirm Purchase Qty Expect delivery time Confirm Shipping destination	Our Sales will communicate with you and collect your basic information and share with our purchase team to make sure our team fully understand your demands for quality and cost.
	Collecting cost	Engineer examine Bom Purchaser collect cost Looking for equivalent part for saving cost.	Purchase team will work on your Bom list,collecting the best cost from our reliable suppliers and official agent for you.	All of the equivalent parts will be required to 100% confirm with our clients to make sure the specifications are acceptable. We will remarks with full part-number and attached datasheet for client’s reference.
	Formal Quotation	Share formal quotation. Equivalent details confirmation Terms & condition discussion.	Our Sales share formal quotation with you after our quoter has all cost ready.
	Contract Agreement	Make Proforma Invoice Initial Contract agreement	Once you accepted our price and terms, please ask for PI from our sales to start our cooperation
In processing	Production Proceed	Proceed Payment. Arrange production	Our project manager will arrange your production once we received your payment.
	Engineering checking	EQ confirmation. DFM Anlysis. NPI meeting.	Our PCB engineer,Bom engineer and DFM Engineer will give further checking for your Gerber file, Bom list and Assembly manual to make sure there is no common error in the production files.
	EQ EQ feedback		If there is any common error in the production files, we will will confirm with you by an EQ form.
	Production & status	Proceed Production. Process Schedule Update progress Technichal discussion	Once production started, we will keep you up to date:PCB done, components collection done, Assembly schedule and estimate delivery date.	If your project require programming and functional testing before delivery, our project manager will translate your instrustion and the testing workers will be trained to familar all steps, testing steps and results will be confirmed with you via a video, our team will make sure all of your instructions will be listen and follow and 100% passed the test. All defective issues and reasons will be recorded and share with you for further improving action.
	Delivery&Shipment	Quality checking Packge and arrange shipment	Once production finished, we will arrange shipment immediately and share packing list,Invoice, waybill. Keep an eye until it safely delivered to your destinations.
After-sales	After-sales services	Quick solution and Instant action. Repair or refund.	We will always listen and react immediately if there is any failure happens in our PCBA. A very quick solution will be offered within 5mins to make sure our client’s benefit never lose.

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Project Services Flowchart

Service Process